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Request to include prompt when playing music on hold on the queue

Discussion in 'Ideas' started by Khadija Imad, Jul 28, 2017.

Request to include prompt when playing music on hold on the queue 5 5 3votes
5/5, 3 votes

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  1. Khadija Imad

    Joined:
    May 8, 2017
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    Hello,

    Could we have the option to add other prompts in a specific time interval when the caller is waiting in the queue and the music on hold plays, we need to add different periodic prompts. For now, we can only enable the announcement Queue position to the caller.

    kindly,
     
  2. Marc Mohring

    Joined:
    May 11, 2017
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    And, an option to press 1 to leave a voicemail would be handy as well