Request to include prompt when playing music on hold on the queue

Discussion in 'Ideas' started by Khadija Imad, Jul 28, 2017.

Request to include prompt when playing music on hold on the queue 5 5 3votes
5/5, 3 votes

Tags:
  1. Khadija Imad

    Joined:
    May 8, 2017
    Messages:
    8
    Likes Received:
    0
    Hello,

    Could we have the option to add other prompts in a specific time interval when the caller is waiting in the queue and the music on hold plays, we need to add different periodic prompts. For now, we can only enable the announcement Queue position to the caller.

    kindly,
     
  2. Marc Mohring

    Joined:
    May 11, 2017
    Messages:
    8
    Likes Received:
    0
    And, an option to press 1 to leave a voicemail would be handy as well