Solved Resolve this activity log message

Discussion in '3CX Phone System - General' started by VoipX, Aug 8, 2017.

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  1. VoipX

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    On my activity log I get about every 2 minutes this message:

    Exception: basic_string::_S_construct null not valid

    Any idea where this is coming from?
    I am on 15.5.3554.1
    Thanks.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @VoipX

    I will send you a personal message to send me logs of the PBX to check where the error is coming from.
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    For those that may face the same or a similar issue the error was coming from manually configured Yealink phone with unsupported firmware. Once the phone was configured correctly the error went away.
    Thank you for reporting this
     
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