Restrictions PIN Protect

Discussion in '3CX Phone System - General' started by ponch, Jan 19, 2017.

Thread Status:
Not open for further replies.
  1. ponch

    Joined:
    Apr 20, 2016
    Messages:
    1
    Likes Received:
    0
    How does PIN Protect work? What is the Step by Steps on how to use it. What is the ?? seconds used for?
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    Hi ponch,

    The pin protect feature is to allow outbound calls only after they enter a PIN.
    To unlock the extension, the user dials 777 followed by the PIN (Voicemail Pin Number) and a #.
    The PBX will inform the user that access has been granted and the user can proceed to dial external numbers.

    upload_2017-1-19_17-53-53.png

    Just enable this option on "Option" tab on extension settings. The field "For __ seconds" you can give to your user a space of outbound calls.
     
  3. business54

    Joined:
    Apr 20, 2016
    Messages:
    62
    Likes Received:
    6
    I set this up to test for an upcoming demo and I get a busy signal and the screen says "Forbidden" on my ver. 15 and Yealink phones. I verified the PIN info.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    6,444
    Likes Received:
    463
    After you call the 777 IVR and enter the PIN does you get the prompt Access allowed by system?
    What is the value you are using under the extension settings for Pin protect IVR?
     
Thread Status:
Not open for further replies.