Hi there, Since we upgrade our 3CX pbx to v12 this week, we miss a functionality for our Call center supervisors. Until v11, you could put a extension in the management group. One of the effects was that this user could see all the queues in the system. This option seems to be disappered in v12. Our goal is to let some users view the Callcenter queues, without the right to get called being pushed to the extension of this user, by being a member of the queue. Is there a solution/workaround for this problem?