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"Ring All" Ring Groups and destination if no answer

Discussion in 'Ideas' started by telis, Oct 2, 2015.

  1. telis

    telis New Member

    Joined:
    Aug 13, 2007
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    If a call to a Group on All Ring is not answered within the ring time and the call goes to another Ring Group the any handsets that are in both groups stop ringing and then start ringing again a few seconds.

    Please keep ringing handsets ringing without interruption. Also please do not leave a missed call notification if a call is passed to another group or queue, use an answered elsewhere response.

    Another approach to achieve the same outcome would be to add an overflow function to Ring Groups so that if a call is not answered within a period of time it goes to a second larger list of extensions.

    This could be a paid edition only feature.