I had this same setup in V3, and it worked, but it doesn't in V5. I have some extensions setup to forward directly to an outside number. The problem is, I don't have the extension registered anywhere. I have it setup basically for emergency phone numbers. So they could use the digital rececptionist to dial someone's cell phone if needed. Any way, when I test it out, 3cx says the extension isn't registered. And it is correct, But I have also tried to register it to a 2nd account on our phone, and then it just rings the local phone extension, it never forwards it to the outside number like it is supposed to. Any ideas?