minnesota
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- Nov 24, 2014
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Hello,
I'm not getting a response on the Android sub-forum so I am posting here.
The problem we're having with our 3CX Android client is that when the phone is in standby (screen off) or 3CX is not open, when a call rings to the phone from the PUSH service, it only shows the phone number Caller ID instead of that PLUS the Ring Group ID.
We really need all incoming calls to show the Caller ID in addition to Ring Group ID so our customers know which ring group the call is destined for as it changes how they answer the call. Is there going to be an update to 3CX Linux and/or 3CX Android app to make the Ring Group ID function properly even with the PUSH message?
Thank you
https://www.3cx.com/community/threads/ring-group-not-showing-in-caller-id-on-android.48051/
I'm not getting a response on the Android sub-forum so I am posting here.
The problem we're having with our 3CX Android client is that when the phone is in standby (screen off) or 3CX is not open, when a call rings to the phone from the PUSH service, it only shows the phone number Caller ID instead of that PLUS the Ring Group ID.
We really need all incoming calls to show the Caller ID in addition to Ring Group ID so our customers know which ring group the call is destined for as it changes how they answer the call. Is there going to be an update to 3CX Linux and/or 3CX Android app to make the Ring Group ID function properly even with the PUSH message?
Thank you
https://www.3cx.com/community/threads/ring-group-not-showing-in-caller-id-on-android.48051/