Ring group members "lost"

Discussion in '3CX Phone System - General' started by npiersma, Feb 1, 2007.

  1. npiersma

    Joined:
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    Hi all,

    I've got a strange issue. I've configured a voip gw - provider.

    This number is connected to a ring group e.g. 800

    This ring group has the following subscribers:
    -100 (3CX softphone)
    -101 (3CX softphone)
    etc.
    etc.

    Now when I call the VOIP number (from external location) phone 100 doesn't ring. If I only configure phone 100 in the ring group I get no connection from the external location.

    If I make a new subscriber, eg. 150 and add it to the ring group and I call again, 150 does answer the incoming call.

    Somehow the link between the ring group and phone is lost. I can make outgoing calls.

    Also, calling from another internal extention (eg 102) to the "failing phone" doesn't work eigther.

    Any solutions? Or will this be addressed in the final version?

    Niels
     

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