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Ring group members "lost"

Discussion in '3CX Phone System - General' started by npiersma, Feb 1, 2007.

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  1. npiersma

    Dec 30, 2006
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    Hi all,

    I've got a strange issue. I've configured a voip gw - provider.

    This number is connected to a ring group e.g. 800

    This ring group has the following subscribers:
    -100 (3CX softphone)
    -101 (3CX softphone)

    Now when I call the VOIP number (from external location) phone 100 doesn't ring. If I only configure phone 100 in the ring group I get no connection from the external location.

    If I make a new subscriber, eg. 150 and add it to the ring group and I call again, 150 does answer the incoming call.

    Somehow the link between the ring group and phone is lost. I can make outgoing calls.

    Also, calling from another internal extention (eg 102) to the "failing phone" doesn't work eigther.

    Any solutions? Or will this be addressed in the final version?

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