Hello together, maybe I'm missing something, but all our calls go to a ring group - which is how we want it. Now, the problem is that I cannot see the missed calls anywhere. We do have distributed offices across the country. Therefore there is just one phone per office and when that person is talking, and nobody else picks up, we have a missed call. The IP desk phone does not show missed calls which were missed while talking. The Windows Soft Phone just shows the missed direct calls to that number. The Switchboard shows active calls and pending calls inside the ring group. But there is no list of "Missed Ring Group Calls" I can find. Might anybody be able to tell me where I am wrong? Thanks.