Solved Ring Group Name Appearing on Phones

Discussion in '3CX Phone System - General' started by millennium2, Mar 15, 2018.

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  1. millennium2

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    Hi,

    We upgraded a tenant to 3CX v15...before the upgrade, when someone called a DID assigned to a Ring Group, the Ring Group Name would first appear on the phones, followed by the Incoming Callers DID.

    Ex: RingGroupName: 212-XXX-XXX

    Now, after upgrading to v15, it is reversed...that is the DID appears first followed by the RingGroupName.

    Ex: 212-XXX-XXX: RingGroupName

    Is there a way to reverse this back so the RingGroupName appears first? Any advice would be greatly appreciated. Thank you!

    Tenant is using Yealink T46g phones.
     
  2. Saqqara

    Saqqara Active Member

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    Change the settings under Contacts - Options
     
    millennium2 likes this.
  3. millennium2

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    Aha! Found it! Thank you!!!
     
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