Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Ring Group to call extension mobiles after hours.

Discussion in '3CX Phone System - General' started by Luis Londono, Aug 31, 2017.

Thread Status:
Not open for further replies.
  1. Luis Londono

    Joined:
    Aug 7, 2017
    Messages:
    15
    Likes Received:
    0
    Hi,

    I am currently using 3CX V14 SP3.

    I have a need to create a ring group which calls 3 extensions in turn. I have tried configuring dummy extensions that are not registered that all they do is forward to the mobile number, but that has not worked unless I choose call mobile and extension at the same time. I tried setting it up so when the status of an actual extension is set to away then to call the number but nothing there either.

    When calling one of these extensions directly the call goes straight to the mobile as expected. However, when calling the ring group none of the mobiles are called:


    Is there any way around this - I'm trying to setup a couple of out of hours ring groups which try a number of mobiles.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,073
    Likes Received:
    323
Thread Status:
Not open for further replies.