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- Jun 11, 2013
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Hi,
I've seen some references to this not being possible, but all very old, so I wanted to check if the situation has changed / there is a work around:
I have a need to create a ring group which calls 3 extensions in turn. These extensions are all 'dummy' extensions which have no phone associated with them and therefore always remain 'unregistered', however their forwarding rules define that all calls should be routed to the mobile number configured on the extension.
When calling one of these extensions directly the call goes straight to the mobile as expected. However, when calling the ring group none of the mobiles are called:
Is there any way around this - I'm trying to setup a couple of out of hours hunt groups which try a number of mobiles.
Many thanks, Stan.
I've seen some references to this not being possible, but all very old, so I wanted to check if the situation has changed / there is a work around:
I have a need to create a ring group which calls 3 extensions in turn. These extensions are all 'dummy' extensions which have no phone associated with them and therefore always remain 'unregistered', however their forwarding rules define that all calls should be routed to the mobile number configured on the extension.
When calling one of these extensions directly the call goes straight to the mobile as expected. However, when calling the ring group none of the mobiles are called:
Code:
11-Jun-2013 11:16:33.510 Leg L:693.1[Extn] is terminated: Cause: BYE from PBX
11-Jun-2013 11:16:33.500 [CM503020]: Call(C:693): Normal call termination. Call originator: Extn:103. Reason: Disabled by Forwarding Rule
11-Jun-2013 11:16:33.500 L:693.1[Extn] forwards call from HuntGrp:804 to EndCall:EndCall based on rule
11-Jun-2013 11:16:33.500 L:693.1[Extn] failed to reach HuntGrp:804, reason Temporarily Unavailable
11-Jun-2013 11:16:33.499 [CM503026]: Call(C:693): Route 3 to HuntGrp804[Ext.313Ext.313] is not active (Busy/Not registered)
11-Jun-2013 11:16:33.499 L:693.1[Extn] target's endpoint Extn:313 is Not Available/Not Registered
11-Jun-2013 11:16:33.499 [CM503026]: Call(C:693): Route 2 to HuntGrp804[Ext.312Ext.312] is not active (Busy/Not registered)
11-Jun-2013 11:16:33.499 L:693.1[Extn] target's endpoint Extn:312 is Not Available/Not Registered
11-Jun-2013 11:16:33.499 [CM503026]: Call(C:693): Route 1 to HuntGrp804[Ext.311Ext.311] is not active (Busy/Not registered)
11-Jun-2013 11:16:33.499 L:693.1[Extn] target's endpoint Extn:311 is Not Available/Not Registered
11-Jun-2013 11:16:33.498 [CM503001]: Call(C:693): Incoming call from Extn:103 to "804" <sip:[email protected]:5060>
Is there any way around this - I'm trying to setup a couple of out of hours hunt groups which try a number of mobiles.
Many thanks, Stan.