ring group with version 3.1.2434

Discussion in '3CX Phone System - General' started by clavaud, Sep 4, 2007.

  1. clavaud

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    Impossible to create a group of call. The extensions are not validated
     
  2. tab

    tab

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    What's the issue?

    tab
     
  3. clavaud

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    I do not arrive has to create a group call with extensions
     
  4. tab

    tab

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    There wasn't a fine grained description. I need more info to helping you. I did it according to the manual and both types of group run faultlessly.

    tab
     
  5. clavaud

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    With an old version, example v3.01928.0
    that functions
    But with the V3.1.2434 version that is not possible any more.
    Test with this version
     
  6. miraportuga

    miraportuga Member

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    It is possible to create Ring Groups with current version (V3.1.2434). Maybe u just need a clean install of 3cx ? Give us more info about your issue.
    Cheers
     
  7. clavaud

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    Following a first installation of the version v3.1.2434 on Windows 2000 I create 3
    extensions for example 1000,1001,1000
    I cannot validate them as a member in a group of call number 8000
     
  8. tab

    tab

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    At the install did you set the ext num length to 4?
     
  9. clavaud

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    Yes well on
     
  10. Costas3CX

    Costas3CX New Member

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    sir I believe there is an issue during upgrade between current version and 1928. Do you think you install everything fresh and try again?

    Regards
     
  11. nickybrg

    nickybrg Well-Known Member
    3CX Staff

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    Ring Groups work perfectly. Do you see the list of extensions when you create a ring group? You should see the list of available extensions - see below..

    Ring Group Members:
    Select which extensions are a member of this ring group.
    Extensions
    1000
    1001
    1002

    Do you see the extensions you created on the left??
     
  12. clavaud

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    Yes I see extensions 1000,1001,1002 perfectly on the left. I select them
    (to add) they appear on the right and when I validate it disappear on the right and groups it does not function
     
  13. nickybrg

    nickybrg Well-Known Member
    3CX Staff

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    Did you perform a clean installation or an upgrade? Perform a clean uninstall, and install the latest version of 3CX from scratch. Ring groups work for sure - and they work perfectly. You can rest assured.
     

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