giwm
Forum User
- Joined
- Sep 27, 2016
- Messages
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First off... working on transitioning from a Panasonic PBX to 3CX.
Our current setup has a ring group with a voicemail tied to it. Obviously this is not a thing yet in 3CX (though I do see it is definitely on the radar). I need to replicate that same option, as we all need to get voicemails if there is a missed call.
In a previous life, our Cisco system allowed us to easily put multiple extensions on a single phone. So for instance, I could program my line and the help desk line both on the same phone and my whole team could do the same.
So how are people replicating this? The only way I can think of is to create both an extension and a ring group and have missed calls directed to the extension's voicemail. Or - and probably more cumbersome - add two extensions per phone somehow.
Our current setup has a ring group with a voicemail tied to it. Obviously this is not a thing yet in 3CX (though I do see it is definitely on the radar). I need to replicate that same option, as we all need to get voicemails if there is a missed call.
In a previous life, our Cisco system allowed us to easily put multiple extensions on a single phone. So for instance, I could program my line and the help desk line both on the same phone and my whole team could do the same.
So how are people replicating this? The only way I can think of is to create both an extension and a ring group and have missed calls directed to the extension's voicemail. Or - and probably more cumbersome - add two extensions per phone somehow.