Ring groups...... Gaps between calling

Discussion in '3CX Phone System - General' started by godskitchen, Nov 27, 2013.

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  1. godskitchen

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    Hello all,

    I have a problem at one of the sites I look after. Situation is as follows. I have had a search and cant find a solution.

    I have multiple Ring Groups, its a retail environment.

    Ring Group A (3 phones/extentions, 2X Yealink W52P and Snom M3) rings for 30s

    After 30s without pick up, the Ring Group diverts to Ring Group B. Ring Group B includes all the extensions in Ring Group A plus 5 additional extensions.

    The problem I am having is that when it changes Ring Groups I am left with a few seconds gap until the next Ring Group rings.

    I guess what I am looking for is the ability to add extensions to a Ring Group after a set amount of time.....

    Does anyone have any work around for this?

    Thanks in advance
     
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