Ring groups

Discussion in 'Windows' started by djahugen, May 4, 2016.

Thread Status:
Not open for further replies.
  1. djahugen

    Joined:
    May 4, 2016
    Messages:
    3
    Likes Received:
    0
    Is it possible to show ring groups in the receptionist view of the 3CXphone for windows? It would be even better if I could remove the view of the extensions which are in the ringgroups and just display the ringgroup?

    Thnx in advance
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,563
    Likes Received:
    245
    Except...the ring group is only engaged while it is ringing sets within the group. Once someone, in the group answers, it returns to being idle.

    Is the issue, that the receptionist is attempting to put calls through to a ring group while the last call still goes unanswered?
     
Thread Status:
Not open for further replies.