Ring My Mobile Simultaneously Option: Short Ring Duration

Discussion in '3CX Phone System - General' started by casualmikey, Jan 30, 2011.

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  1. casualmikey

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    Hi all,

    I've been using the 'Ring my mobile simultaneously' option in Forwarding Rules and I am wondering the following if you can change the ringing duration to a little bit longer? This option is associated to an extension that is logged into a queue. Right now, it only rings my mobile phone for a total of 3 seconds then stops ringing it. It then calls back about 10 seconds later and rings for 3 seconds. Is there a way to increase the ringing time?

    As it stands now, I have to jump on the phone to answer it the first cycle.

    Thanks,
    Mike
     
  2. davidbenwell

    davidbenwell Active Member

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    Re: Ring My Mobile Simultaneously Option: Short Ring Durati

    Hi Mike

    How long does it take for the mobile to first start rining? maybe this is a delay in the call setup

    Can you do this again and send us a copy of the 3CX Logs
     
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