Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Ring tones on generic template and call assistant

Discussion in '3CX Phone System - General' started by luciano, Jun 9, 2010.

Thread Status:
Not open for further replies.
  1. luciano

    Jun 8, 2010
    Likes Received:

    I have just setup a new 3cx installation version 8 free version with a demo code which has unlocked all features on a 2003 server running on Vmware esxi v4.0 server. I am using the UK prompts.

    It is workng but I have a couple of questions.

    1.) I have number of voip providers 3 which are sipgate and the other two are Plusnet and Freespeech. Plusnet and Freespeech were created using the generic template and when I call a UK number I get a european ringing tone. If I try the same via sipgate I get the correct UK ring tone. Is there a way to change this somewhere?

    2.) When I use the call assistant to place a call and the number starts ringing all I get at my end is music on hold until the number answers. Is there a way for me to get the ringing tone instead.


Thread Status:
Not open for further replies.