Hi, We are using the digital recepptionist to play a message that says dial the extension number you require and then if they don't going on to a real receptionist extension number. However between the end of the message and picjkup the caller does not receive any ringing tone its just blank. The same happens if they dial an extension number, the extension rings fine but the caller hears nothing till the phone is answered. Because it is just quiet the caller tends to think the call is lost. Is their anyway to make it sound a ringing tone in these circumstances or have I missed something in the setup?