Route FAX help text

[Andy Schmidt]

Hi,

is it a bug? Is it a help screen error?

The help screen seems to imply that there are THREE options:
- NONE -> No calls are fax
- ALL -> All calls are fax
- AUTO -> Voice vs. Fax is detected and handled appropriately.

However, in the pull down menu there are only TWO choices: NONE vs. ALL! Where is the Auto Detect that the help screen promises:

 

[Nick Galea]

Re: Route FAX - where is THIRD option?

Yes it was removed. Help screen needs to be updated

 

[galal202]

Hello
When I use this future to "all fax"
no fax tone
ext. 88888

 

[archie]

Your PSTN gateway should support T.38 fax protocol and set up to use it. Virtual fax extension does not provide fax tone. It only accepts T.38 packets.