S-Channel Failures

Discussion in '3CX Phone System - General' started by Wayne Athersmith, Apr 11, 2018.

  1. Wayne Athersmith

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    Hey all!

    So i have a client who on a Friday everything was working great, phone lines open from 5am-7pm as per normal.
    They came in on the following Monday morning and the phone lines had been changed to 7:30am - 4:30pm.
    The client manually changed them back in the global settings to 5am-7pm as a quick fix.
    I checked the log files from the Friday, just a normal reboot at 1am so all good.
    But, on the Saturday and Sunday logs there were lots of S-Channel failure errors, does anyone know what these mean, or do they have multiple meanings?
    Also, i thought after any issues a reboot would use the last good config file (Sunday at 1am) from the DB and set the times back to 5am-7pm, so im wondering where the 07:30am-4:30pm time came from!!

    Thanks in advance for any help :)
    Wayne
     
  2. craigreilly

    craigreilly Well-Known Member

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    If I recall, Symantec refers to these as SSL issues.
    Are you on latest version?
     
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  3. Wayne Athersmith

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    Hi Craig,

    Thanks for the replay, yes they are on v15.5, they upgraded in January.