• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

S-Channel Failures

Status
Not open for further replies.

Wayne Athersmith

Joined
Apr 11, 2018
Messages
2
Reaction score
0
Hey all!

So i have a client who on a Friday everything was working great, phone lines open from 5am-7pm as per normal.
They came in on the following Monday morning and the phone lines had been changed to 7:30am - 4:30pm.
The client manually changed them back in the global settings to 5am-7pm as a quick fix.
I checked the log files from the Friday, just a normal reboot at 1am so all good.
But, on the Saturday and Sunday logs there were lots of S-Channel failure errors, does anyone know what these mean, or do they have multiple meanings?
Also, i thought after any issues a reboot would use the last good config file (Sunday at 1am) from the DB and set the times back to 5am-7pm, so im wondering where the 07:30am-4:30pm time came from!!

Thanks in advance for any help :)
Wayne
 
If I recall, Symantec refers to these as SSL issues.
Are you on latest version?
 
Hi Craig,

Thanks for the replay, yes they are on v15.5, they upgraded in January.
 
Status
Not open for further replies.

Getting Started - Admin

Latest Posts

Members Online Now

Forum statistics

Threads
141,621
Messages
748,857
Members
144,735
Latest member
Hammad.k
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.