Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Samsung Galaxy S4 cannot connect over 3g, 4g or lte

Discussion in 'Android' started by patrickrivard, Sep 14, 2013.

Thread Status:
Not open for further replies.
  1. patrickrivard

    patrickrivard New Member

    Joined:
    May 29, 2008
    Messages:
    100
    Likes Received:
    0
    I used to be able to connect over 3g but no longer since last update.
    Anyone else has the same issue?
     
  2. arthur30

    Joined:
    Sep 16, 2013
    Messages:
    1
    Likes Received:
    0
    have you switched to a different mobile service provider, may be you need to the settings from the service provider again.
     
  3. patrickrivard

    patrickrivard New Member

    Joined:
    May 29, 2008
    Messages:
    100
    Likes Received:
    0
    Did not...
    does it work for you? With all the latest versions.
     
  4. ian.watts

    ian.watts Active Member

    Joined:
    Apr 8, 2011
    Messages:
    532
    Likes Received:
    1
    v12 on my GS3 works over 3G still. I keep forgetting to logout of my service desk queue.. annoying when I'm on the road and those queue calls ring me. :p
     
  5. rjhsystems

    Joined:
    Sep 11, 2013
    Messages:
    6
    Likes Received:
    0
    Hi

    there is an option in the app to Enable 3G make sure that is checked
     

    Attached Files:

  6. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,095
    Likes Received:
    327
    I've had no issues over 3G (HSPA/HSPA+), or 4G (LTE) networks with any of the recent versions
     
  7. patrickrivard

    patrickrivard New Member

    Joined:
    May 29, 2008
    Messages:
    100
    Likes Received:
    0
    V12.0.53-registering via cell network

    Since There were no logical explanation to this issue yet, I'm posting the info required to troubleshoot...

    V12.0.53-registering via cell network
    Device Info
    -------------------------------------------------------
    Phone Model: Samsung Galaxy S4 (SGH-1337M)
    Firmware Version: [4.2.2]

    Issue Info
    -------------------------------------------------------
    Connection: [3G]
    Server: [External]

    This version of 3cx on Android works great over WiFi, but will not register over a cellular network, any of them...
    Earlier versions use to work, but not this one...

    Thank you for any help

    Patrick Rivrad
     
Thread Status:
Not open for further replies.