Saving voice mail options

Discussion in 'Windows' started by EmmaJean, Nov 18, 2011.

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  1. EmmaJean

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    We have found that when a caller leaves a voice mail message, it is not saved unless the caller pressess the # key at the end of the call. Many callers fail to press the # key and we don't receive their message.

    Is there a way to automatically save the message when the caller hangs up, even if they don't press the # key?

    Cheers Emma
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    This is a PBX/provider feature, not phone related.
     
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  3. EmmaJean

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    Thanks for your reply. I will ask the question in the Phone System forum.

    Emma
     
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