Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Schedule Conferences Stop Calling Chairperson

Discussion in '3CX Phone System - General' started by Rory, May 3, 2017.

Thread Status:
Not open for further replies.
  1. Rory

    Joined:
    Dec 9, 2016
    Messages:
    17
    Likes Received:
    0
    I am wondering if someone can help, normally our EA's create the conference calls and send out the meeting invites on behalf of the chairperson but if they create the call with their extension from 3CX Client the meeting calls them at the scheduled time.

    We are using v15 and is it possible to stop the conference calling the chairperson of the meeting?

    Thanks in advance.
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Apr 26, 2017
    Messages:
    165
    Likes Received:
    7
    Hello @Rory,

    When you schedule a meeting from the client, all the extensions participating will receive a call at the time of the meeting. By "chairperson" you mean the creator of the meeting? If so, it is the only extension that cannot be excluded from the meeting.
     
  3. Rory

    Joined:
    Dec 9, 2016
    Messages:
    17
    Likes Received:
    0
    Yes the creator of the meeting. So we are unable to turn this off?
     
  4. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Apr 26, 2017
    Messages:
    165
    Likes Received:
    7
    @Rory,

    I'm afraid that this is not possible at the moment. You can however post this in the Ideas section of the forum.
     
  5. Rory

    Joined:
    Dec 9, 2016
    Messages:
    17
    Likes Received:
    0
    Thank you. I shall submit an Idea for this
     
  6. Mark Stevens

    Joined:
    Sep 13, 2017
    Messages:
    5
    Likes Received:
    1
    Hi, was there ever any update on this? My client would like to stop the conference calls calling out full stop.
     
  7. Rory

    Joined:
    Dec 9, 2016
    Messages:
    17
    Likes Received:
    0
    Hi Mark,

    No update. I ended up creating a dummy extension for our EA's to create a Conference room PIN and they only enter their email address so the PIN is emailed to them, the conference call dials the dummy extension but it is never registered

    Its not the best solution but it works.
     
Thread Status:
Not open for further replies.