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Schedule Queues

Discussion in 'Ideas' started by rlg, Aug 25, 2017.

  1. rlg


    Jul 19, 2016
    Likes Received:
    Hi, we are using 3CX v15.5 SP1 and we've installed for a few of our clients.
    We've been noticing some "missing features" that it would be nice to have.
    To explain what I would recommend, this is what we've got for one client:
    1 SDA going to a standard, then a SVI take place and ask the personn which service he want to communicate with.
    For each services, we created differents queues, because group call doesn't support a welcome message.
    We've set some hours for the trunk, but the problem is : all services don't open at the same hours.
    What is missing is the possibility to set some specific hours for queues !!!
    Because of that we've set some specific hours for all the person in the queue, but now "outside" the hours even the inside call don't work...
    I hope I am clear enough, sorry if I made some mistakes, I'm French.

    Have a great day