Scheduled Conference Bug w/ 15.5

Discussion in '3CX Phone System - General' started by Almighty Burrito, Nov 29, 2017.

Tags:
Thread Status:
Not open for further replies.
  1. Almighty Burrito

    Joined:
    Dec 27, 2016
    Messages:
    14
    Likes Received:
    6
    We're noticing an issue when scheduling conferences with the recent update. Now that the desktop client pushes you to the web client to create a conference we don't get a participant field to add participants (Audio/video, now/later) unless you first select a video conference and then switch the profile to webinar instead of web meeting, and then switch back to audio and just like magic the participant field populates.

    This seems like some silly logic and I assume it's a bug since all of our users have to toggle all these options to get the participant field to show up.

    Please advise.

    UPDATE
    The workaround doesn't actually send invites to the participants once entered. So our users are forced to forward the calendar file to invite participants manually.
     
    #1 Almighty Burrito, Nov 29, 2017
    Last edited: Nov 30, 2017
    sip.bg likes this.
  2. sip.bg

    sip.bg Active Member

    Joined:
    Nov 7, 2016
    Messages:
    704
    Likes Received:
    219
    Great !
    At least workaround for creating ad-hoc audio conferences until release of SP3, which hopefully will solve the issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Almighty Burrito

    Joined:
    Dec 27, 2016
    Messages:
    14
    Likes Received:
    6
    Yeah at least we can direct our users to this wonky workaround for now. Just a shame we have to go this route, since rollback isn't exactly a straightforward procedure seeing they remove previous version downloads with new releases. :(
     
    sip.bg likes this.
  4. Almighty Burrito

    Joined:
    Dec 27, 2016
    Messages:
    14
    Likes Received:
    6
    Also, what kind of wording is this 3CX?

    upload_2017-11-30_10-43-58.png
     
    3CXusername and sip.bg like this.
  5. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Jun 2, 2014
    Messages:
    1,367
    Likes Received:
    83
    This has been fixed for the next update.
     
  6. Almighty Burrito

    Joined:
    Dec 27, 2016
    Messages:
    14
    Likes Received:
    6
    Good to hear, is that just referring to the text wording in my screenshot or the conferencing issues in my original post as well?
     
  7. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Jun 2, 2014
    Messages:
    1,367
    Likes Received:
    83
Thread Status:
Not open for further replies.