select external line

Discussion in '3CX Phone System - General' started by srg07, Jul 25, 2008.

Thread Status:
Not open for further replies.
  1. srg07

    Joined:
    Jul 25, 2008
    Messages:
    3
    Likes Received:
    0
    How can I select external line when maiking a call ?
    In classic pbx I use for example 9(any by pbx), or desiered extention (710...715) then number XXXXXXXXX
    But in 3cx using SJphone I could'n specify ext line.
     
  2. srg07

    Joined:
    Jul 25, 2008
    Messages:
    3
    Likes Received:
    0
    I see

    but is it the only way defining out rules for chosing ext line ?
    Fo example I have extention 100-104 and VOIP provider's lines as 10000 and 100001/
    What mean these numbers ?
    In classic pbx I would use these numbers to directly specify ext line - 10000 then XXXXXXXXX....
     
  3. Anonymous

    Anonymous Guest

    This is not necessarily the case in the PBX.

    In terms of the gateway, lines are numbered as you are explaining. However, 3CX treats the numbers offered as a pool, and will route calls to the pool. Which number the call actually goes out on is not determined.
     
  4. srg07

    Joined:
    Jul 25, 2008
    Messages:
    3
    Likes Received:
    0
    What algoritm is used when chosing ext lines ?

    I noticed that the first line always chosen first not round robbin...
     
  5. tazz

    tazz New Member

    Joined:
    Sep 12, 2007
    Messages:
    124
    Likes Received:
    0
    If i make it my second line, then the first is captured & the call will not go out
     
Thread Status:
Not open for further replies.