I have a client where I need to play a message before joining a queue - no key presses. As far as I can see, the only way to do it is to have a Digital Receptionist with a timeout of 1 second (not sure if 0 will work), so that it will play and forward.... However, I don't want the "Please hold while I transfer". I have seen the joining queue music, however, it plays at the same time as the background music and rings instantly, so if an agent answers, the user will not hear it all - The sound that plays is legal stuff like "your call may be recorded... e.t.c.". However, whilst I am sure I can just change PLSHOLD to be a blank file, I would rather keep it for the times when it may actually be needed. Only other thing I can think of is to build something basic in the Voice Application Designer... But I was wondering if anyone has any suggestions here?