Self Identification Message for IVR

Discussion in '3CX Phone System - General' started by EricDep, Jun 22, 2017.

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  1. EricDep

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    Is there any way to find out who has NOT recorded a Self Identification Message. Some file in a directory or report or someplace on the web management.


    Thanks
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @EricDep

    On a windows server you can navigate to C:\ProgramData\3CX\Instance1\Data\Ivr\Voicemail\Data and check if a file called self_id_prompt is present in each of the extension folders. The ones that do not have means they have not recorded their message.
    In linux the path is /var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/Data
     
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