Hi there, Is there any way to have an email notification sent on forwarded call? Outside normal hours we have an on call manager who receives forwarded calls once the customer listens to the IVR and presses 1 to agree to generate a chargeable call out. The problem we have is that on occasions our call out manager will need to know the number that had called but we can not pass on the originating caller ID due to restrictions in place by our VOIP provider (the call out manager just sees it as a call from our office). The send email on missed call only seems to apply if the call ends up being sent to voice mail or is disconnected. Also I'm trying to avoid using 3CXphone due to poor internet coverage in certain locations the managers can be at. Any help or different approach would be appreciated.