This is feedback from one of our clients in the hospitality industry. When the police or fire show up at our front desk we NEED to know where the call originated. We actually NEED to know immediately once the call is dialed so we can get first responders that are on staff to the location, we really should have the notification immediately upon the call going out. Certainly if this is a call to 3CX I would recommend they depart the email notification for emergency numbers away from all other administrative notifications. Having our front desk receive the notification of the back up is unneeded. In reality the emergency notifications should have it's own set of email addresses to send to.