• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Seperate MOH by DID's

Status
Not open for further replies.

abonventre

Free User
Joined
Nov 22, 2016
Messages
3
Reaction score
0
Is there anyway to set a unique set of MOH for each DID or a group? We have a couple departments in the same office and would like to differ the hold messages for each department.
 
Hello there,

You can set the DID's to reach specific IVR's for each group and set the custom MOH you want there. You can also give the callers different options through an IVR or set the destination if no input to where ever you want.
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.