Seperate MOH by DID's

Discussion in '3CX Phone System - General' started by abonventre, Nov 22, 2016.

Thread Status:
Not open for further replies.
  1. abonventre

    Joined:
    Nov 22, 2016
    Messages:
    1
    Likes Received:
    0
    Is there anyway to set a unique set of MOH for each DID or a group? We have a couple departments in the same office and would like to differ the hold messages for each department.
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,443
    Likes Received:
    282
    Hello there,

    You can set the DID's to reach specific IVR's for each group and set the custom MOH you want there. You can also give the callers different options through an IVR or set the destination if no input to where ever you want.
     
Thread Status:
Not open for further replies.