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Seperate office on same 3cx system

Discussion in '3CX Phone System - General' started by oliverm, Jun 2, 2011.

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  1. oliverm

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    Hi

    We have rented out the upstairs office here. The new tenant wants to use our phone system, which is no problem.

    Currently we have four phones with one external number that rings a ring group.

    We've created the 4 new extensions for upstairs, created a new ring group and assigned the members.

    We now want to have a seperate external range of DDIs assigned to the upstairs phones, one per phone, with one number ringing the group.

    Currently all the numbers are assigned to our SIP connection by the provider (Spitfire UK). Do we need to get them to provide us with a seperate account, on to which are attached the number range used by upstairs, or can we create an inbound rule to say "If the number rung was 1234567890 then ring the new group, if it was 1234567899 then ring ext 201, etc" ?

    Olly
     
  2. davidbenwell

    davidbenwell Active Member

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    Hi,

    you wont need a seperate account for this, providing you have setup the DDI's correctly within 3CX and the provider.

    You should be able to configure 3CX in such a way that you can route any DDI number to any Ring Group, Extension as required.

    list all your DDI Numbers within 3CX and then configure the incoming rules to tell 3CX where to route them etc.

    This Youtube Video http://www.youtube.com/itcommunicationsltd?gl=GB&hl=en-GB#p/a/u/1/MHes5p4PkWo may help give you a better understanding.
     
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  3. garyjduk

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    This is exactly what we have done but you didn't mention if they want a seperate bill.

    We wanted a seperate bill for each company so we have two accounts registered. Let the other company sign up for their SIP trunks and give you the details - if they go bust etc, you are not liable.

    Also makes inbound and outbound rules very easy to setup and a bill for each company for account purposes.
     
  4. davidbenwell

    davidbenwell Active Member

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    Agreed good idea. gives the customer more options

    however what about, if the down stairs office has an umlimited calling plan with his SIP provider and wants to make a few quid on calls?
     
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