• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Seperate voice files for phonenumber and number in queue

Status
Not open for further replies.

depill

Joined
Sep 10, 2014
Messages
1
Reaction score
0
Hi

I am trying to have seperate voice files for phonenumber in callback ( read out ) and when number in queue is read out.

In Icelandic we say You are number "tvö" in the queue ( you are number 2 in the queue ) but we say 8 tveir tveir ( 822 ) when reading out phone numbers.

So when I activate callback I get the incorrect read out. Do you know of a way to make this possible. I have been exploring the option of VXML files but have hit a wall since I can't make it join the proper queue ( it won't ring queue members, when using QueueMenu.xml ) as then I could use Func.aspx SayNumber and SayPhoneNumber to play the seperate files.
 
Hi there,
I would suggest posting this as a feature request on 3CX Ideas : http://www.3cx.com/ideas
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.