- Joined
- Nov 1, 2012
- Messages
- 3
- Reaction score
- 0
i have been using 3CX softphone on iPhone 4 with iOS 5.11 then I upgraded to 6 and problem started. Phone will not ring if it is in sleep mode. But if I register and put on sleep mode it will ring if called within 2-3 minute. I am using Voip.ms so i can see the server registration which shows registered but still I wouldn't get the ring. This I have discussed in conjunction with voip.ms technical team. Today I updated apple's iOS6 patch 6.0.1 but problem still persist. Googling around suggest that in iOS6 persistent wifi connection has been disabled when phone goes in sleep. I was wondering if 3CX can investigate this issue and release an update. This is not an isolated problem, as we three close friend we all bought the iphone together and use 3CX, we have same problem. Our phone details are as follow:
Device Info
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Phone Model: iPhone
Generation: 4
Firmware Version: 6.0.1 (iOS version)
Jailbreak: NO
Cydia Installed: NO
Issue Info
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Handset: Soft Phone
Contacts:
Connection: WiFi
Server: External
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Device Info
-------------------------------------------------------
Phone Model: iPhone
Generation: 4
Firmware Version: 6.0.1 (iOS version)
Jailbreak: NO
Cydia Installed: NO
Issue Info
-------------------------------------------------------
Handset: Soft Phone
Contacts:
Connection: WiFi
Server: External
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