- Joined
- Dec 18, 2015
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- 42
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At a small location with analog lines, in earlier version of 3CX all I had to do was go into the trunk area and select a number and I could send it anywhere I wanted, extension, ring group, etc.
Now with the newer versions, I can't select an individual number to route anywhere, and when I go into "PSTN Gateways>Edit Gateway>DID" and add the number and add a number to be routed. Then go into "Inbound Rules" and edit for pointing to an extension, it does not work.
I'm trying to allow a dialed number to bypass the digital receptionist and go to an extension. Granted I might be doing this wrong, but what would be the correct way, or what am I missing about what I've already done?
Thank you
Now with the newer versions, I can't select an individual number to route anywhere, and when I go into "PSTN Gateways>Edit Gateway>DID" and add the number and add a number to be routed. Then go into "Inbound Rules" and edit for pointing to an extension, it does not work.
I'm trying to allow a dialed number to bypass the digital receptionist and go to an extension. Granted I might be doing this wrong, but what would be the correct way, or what am I missing about what I've already done?
Thank you