Setting up multiple operators by extension

Discussion in '3CX Phone System - General' started by jwoodland, Nov 6, 2014.

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  1. jwoodland

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    Is there any way that I can set up 3CX so that when someone gets into a voicemail and presses * to get an operator, they get sent to a different operator based on which extension they called?

    So if someone calls one our our 71xx extensions, gets voicemail and presses * they would go to 7100.
    If someone calls one of our 85xx extensions, gets voicemail and presses * they would go to 8500.

    Can it be done?

    If not, please add to your enhancement lists.
     
  2. jwoodland

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    Forgot to check the notify me button.
     
  3. craigreilly

    craigreilly Well-Known Member

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    The current setting is via Settings- General only. So one Operator.
    Many have been asking for this here and on the ideas forum. It makes tons of sense to me.
     
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