Settings for Betamax VOIP ? Sipdiscount ?

Discussion in '3CX Phone System - General' started by voipuser, Feb 10, 2008.

  1. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    I cant make Sipdiscount.com work with 3CX as an voipprovider. When i use my ata box it works. Also other provider
    like stanaphone.com no problems. It is just not registering ? Special settings needed ? Who have the correct settings ?
    Please help !!!! Do i miss somethinge here ? :oops: :cry:

    http://www.myvoipprovider.com/blogcategory/Betamax/
     
  2. landfiets

    landfiets New Member

    Joined:
    Jul 17, 2007
    Messages:
    242
    Likes Received:
    0
    just fill out: sip.sipdiscount.com
    and your user ID and password. That's enough.
    Betamax is one of the easiest to be registered, so you shouldnt have problems at all.
     
  3. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    This are the settings:

    External Number 88 (As Test)
    Authentication ID (Myusernaam)
    Authentication Password (pw)

    Registrar/Proxy Hostname or IP: sip.Sipdiscount.com
    Outbound Proxy Hostname or IP (With or without dont work ?)

    x.x.x.x. = my IP

    01:01:02.225 ClientRegs::Register :[CM504003]: Sent registration request for 10000@Sipdiscount
    00:57:45.543 StunClient::process :[CM506002]: Resolved SIP external IP:port (x.x.x.x:5060) on Transport 192.168.3.225:5060
    00:57:45.352 StunClient::eek:nAddTransport :[CM506001]: STUN request to resolve SIP external IP:port mapping is sent to STUN server 64.69.76.23:3478 over Transport 192.168.3.225:5060

    When using Other VOIP works ? Strange ?
     
  4. matthijsolislagers

    matthijsolislagers New Member

    Joined:
    Jan 22, 2008
    Messages:
    140
    Likes Received:
    0
    When you use 2 digits internal numbers 88 is your fax. I could give problems.
     
  5. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    So what should i fill in as an example ? Please somone. Screenshots ?

    External Number 88 (As Test) I can use 200 300 as number still dont work ?
    Authentication ID (Myusernaam)
    Authentication Password (pw)

    Registrar/Proxy Hostname or IP: sip.Sipdiscount.com
    Outbound Proxy Hostname or IP (With or without dont work ?)

    I got other VOIP company's to work. So whats special about betamax ? Version of 3cx ? :roll: :roll:
     
  6. landfiets

    landfiets New Member

    Joined:
    Jul 17, 2007
    Messages:
    242
    Likes Received:
    0
    maybe you shouldnt use a capital in Sipdiscount. please only lower cap.
    And when its not working try sip1.sipdiscount.com or try the voipbuster sip adress, sometimes it works then.

    so:

    external number: 7777 (or something)
    ID
    Pssw


    registry: sip.sipdiscount.com or sip1.sipdiscount.com or sip.voipbuster.com

    Also it could be that you allready use a different account from a different provider with the same password or same login ID. 3CX can have some problems with that sometimes when different providers have the same ID credentials.
     
  7. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    Well all those settings works in a zyxel 2002 L ATA box. Then the ATA box would have also problems. ATA register fine no problems.
    well normaly with dns nameresolution capital wil make no difference. I can ping dns name and get a response so that works fine
     
  8. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    :cry: Its not gonna work ...

    ClientRegs::Register :[CM504003]: Sent registration request for 10000@sipdiscount
    ClientRegs::eek:nFailure :[CM504007]: Next attempt to register 10000@sipdiscount is scheduled in 1 minute
    ClientRegs::eek:nFailure :[CM504005]: Registration failed for: 10000@sipdiscount
    ClientRegs::Register :[CM504003]: Sent registration request for 10000@sipdiscount
    ClientRegs::eek:nFailure :[CM504007]: Next attempt to register 10000@sipdiscount is scheduled in 1 minute
    ClientRegs::eek:nFailure :[CM504005]: Registration failed for: 10000@sipdiscount
    ClientRegs::Register :[CM504003]: Sent registration request for 10000@sipdiscount
     
  9. landfiets

    landfiets New Member

    Joined:
    Jul 17, 2007
    Messages:
    242
    Likes Received:
    0
    one thing you can do is send us a picture of your settings. Just print screen in a file and send it to me PM
     
  10. asfuture

    asfuture New Member

    Joined:
    Aug 3, 2007
    Messages:
    156
    Likes Received:
    0
    WHICH IS YOUR OS??? You ca try to register without firewall. you can on this way see if this problem is on 3cx or in your os...
     
  11. landfiets

    landfiets New Member

    Joined:
    Jul 17, 2007
    Messages:
    242
    Likes Received:
    0
    Okay can you please do the firewall test in 3CX and tell us what it says.
    Did you open port 5060 in the Phonesystem and on your router?
    Turn Firewall off and try again
    Did you manage to register other providers well?
    When no, I can give you one extension to test here.
     
  12. voipuser

    Joined:
    Feb 10, 2008
    Messages:
    9
    Likes Received:
    0
    Other providers work. So firewall router settings are ok. I get back later to this issue...
    And will put some screenshots ready. I use MS server 2000 & Firewall 3cx give ok


     
  13. landfiets

    landfiets New Member

    Joined:
    Jul 17, 2007
    Messages:
    242
    Likes Received:
    0
    Stupid question, when you try it in 3cx do you unregister it in your ATA ? or do you try it in both.
    Because I know that Betamax doens't like 2 registering accounts.
    That's what I was thinking. And never use outboundproxy.
    2ndly, try to totally delete your sipdiscount account in 3cx and make a new account in 3cx for that, but with a different line number. In between stop and start the 3cx services.
     

Share This Page