setup advice

Discussion in '3CX Phone System - General' started by tazpro, Sep 23, 2008.

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  1. tazpro

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    Hi, I am new to 3cx and need some help. I purchased the following:
    6 Grandstream GXP-2000 phones
    1 Grandstream GXW 4140 (4 port analog gateway)

    I have 2 telecom providers - One provides 2 PSTN lines in port 1 and 2 of the gateway and the other provides 1 line into port 3. Port 4 is not used

    in order to get an outside line i.e. to make an external call staff should either press 9 for provider 1 followed by the number to be called or 8 for provider 2 followed by the number to be called.

    Futher to this I want to be able to have an internal extension forward to a specific phone number on provider 2 e.g. if I transfer to ext 500 it would in effect go to 8, 221-9999

    Please advise. I am not sure how to set this up and any help would be appreciated.

    Jason...
     
  2. amygoda

    amygoda Member

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    Hello,
    create ext 500
    in Destination Unreachable / Forwarding
    choose Forward All Calls tab
    in Forward to Outside Number type yours
     
  3. tazpro

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    That is what I want to do - I want to be able to decide what provider to use primarily for rate savings.
     
  4. tazpro

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    ok but how do i specify which line or port on the call gateway that the call should be routed through.
     
  5. amygoda

    amygoda Member

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    Hello,
    in channels tab
    2. Prefix to Specify Port(1 stage dialing method):99

    you dial outbound rule then 99 then your channel (1:4) then your dialed number
    you can also make your dial rules prefix
    991 for line 1
    992 for line 2
    993 for line 3
    994 for line 4
     
  6. tazpro

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    I am totally lost here. Where do I find the channels tab??
     
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