Shared parking over bridge?

Discussion in '3CX Phone System - General' started by markm, Apr 24, 2013.

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  1. markm

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    Is it possible for 2 bridged 3cx servers to share the same parking queues?
    So if a person in office A parks a call, someone in office B can pick it up?

    Thanks
     
  2. leejor

    leejor Well-Known Member

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    Even extension numbers are not shared over a bridge (the same number can exist on each PBX) and requires a prefix to route it over to the other PBX. I don't know how shared parking would even work.
     
  3. craigreilly

    craigreilly Well-Known Member

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    At one time, in v11, you could create an extension and set it to forward to an SPx. They were in the drop down list.
    So then you would set the extension to away and whenever someone dialed it - it would forward to the SP and grab the call.
    It wasn't perfect... but it worked.
    So, someone on a remote side, could dial, for example 6001 and your outbound rule of 4 digits would go to remnote bridge and be forwarded to SP1 on the remote side.

    But in one of the service packs, the ability to forward an extension to an SP was removed.
     
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  4. jasit

    jasit New Member

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    it might work within the phone. In the yealink phones I created a dialrule for 101 to equal SP1 so that (we came from avaya system) when a call is parked we would page the user and tell him that the call was on 101, and that's what they would dial to pick up the call.
    So in theory you could create a dialrule on your phones for 101 to pickup calls at location a sp1 and then a outbound rule for 201 to pickup calls at location b sp1. So on your location a's outbound rule, set it see 3 digits 201, and then replace the 3 digits with SP1 with route to location b. at location b setup 201 for sp1 and then create a outbound rule for 101 with a route to location a replacing 3 digits with SP1

    Not sure if it will work, but very quick to setup and try.

    jasit.
     
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