roadwings
Customer
- Joined
- May 16, 2015
- Messages
- 47
- Reaction score
- 15
Another PBX very Zimilar to 3ZX has a section of their iPhone and Android app dedicated to shared parking and parked calls in a nice, pretty, easy to use and understand layout. Like 'Presence', 'Contacts', 'Phone' across the bottom of the app, Just add a screen for SP0-SP?
Putting this together will solve many customers gripes and work arounds. Some people have recommended some really strange work arounds to solve SP# issues. I'll admit that I have tried a few of them and abandoned trying most of them because they just felt horribly wrong.
In my experience of dragging new users to 3CX, overcoming users parking objections, properly implementing the functionality and training users to use parking are some of the hardest things to deal with. Solve this problem and you will be unstoppable.
UPDATE 11/30 - New iOS App Update removed the ability to use a Work Around. It is no longer possible to Pick or Park a Call with the 3CX iOS App - UPDATE
Putting this together will solve many customers gripes and work arounds. Some people have recommended some really strange work arounds to solve SP# issues. I'll admit that I have tried a few of them and abandoned trying most of them because they just felt horribly wrong.
In my experience of dragging new users to 3CX, overcoming users parking objections, properly implementing the functionality and training users to use parking are some of the hardest things to deal with. Solve this problem and you will be unstoppable.
UPDATE 11/30 - New iOS App Update removed the ability to use a Work Around. It is no longer possible to Pick or Park a Call with the 3CX iOS App - UPDATE
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