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Shared Parking

Discussion in '3CX Phone System - General' started by rarey, Sep 7, 2010.

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  1. rarey

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    Aug 25, 2010
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    I am testing out 3cx to use instead of asterisk... However, I think I am doing something wrong with the shared parking. I am using the latest version of 3cx. When I have a call on the line, I hit the button that is mapped for shared park 1. It places them on hold, and it shows on the phones that there is a call there. (spa962 phones). I then pickup the call, and it shows on the screen as the call from sp0. I cannot put them back on that shared park. When I hit the button, it places the call on my local hold, and wants to do a transfer. If I hang up and pickup the caller again, they are still there, but if I hit the shared park again, it ends the call.

    I can place them on a different shared park, but my office people won't understand this if we implement 3cx. With asterisk, I can put that call back on the same park as many times as I like.

    Help! I am missing something.
     
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