Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Show caller id on redirected/forwarded calls

Discussion in 'Ideas' started by ckatterl, Mar 7, 2017.

Show caller id on redirected/forwarded calls 5 5 3votes
5/5, 3 votes

  1. ckatterl

    Nov 15, 2016
    Likes Received:
    It would be nice to have the option to see, who's the one, who redirects/forwards the call at unattended transfer.

    The problem:
    Our receptionist get's calls, where noone picks up the phone or the call get's automatically transferred (back) to the reception.
    The receptionist does not see, which extension initiates the (blind) transfer, therefore, she always needs to ask, who is needed/who was the one called.

    BR, Christian
    Frank D likes this.