Phone group membership overview Something that would be nice to have would be a graphical view by phone extension showing which phones ring when an extension is not answered. We use DDI numbers on all of our phones and when someone fails to answer a call it goes to that extensions ring group and the phones within that team ring. If they fail to answer for whatever reason it goes to a second ring group with more phones in a bid to ensure the call is always answered. Each phone has a similar setup which ultimately means quite an intricate map of phone routing. This is all well and good until a phone is moved from one team to another which happens often due to company requirements. I have the job of removing that phone from every other extensions escalation within that team. This can take an age because I cannot always remember which ring groups the phone was a member of. To ensure I get it right I have to go through every ring group within the company to be sure I don’t miss anything. Solution: If each extension had an option to view which ring group it was part of with maybe a hyper link to that particular ring group so it could be removed quickly, it would make administration of this part of the system so much easier and quicker.