Show outgoing number

Discussion in '3CX Phone System - General' started by soffcec, Feb 5, 2013.

Thread Status:
Not open for further replies.
  1. soffcec

    Joined:
    Feb 5, 2013
    Messages:
    11
    Likes Received:
    0
    When I call someone I want him to see my phone number. Now everyone only see my main number no matter which number I call from.
    I belive I do this in Outbound Parameters but I cannot find out how:
     
  2. snowsam

    Joined:
    May 26, 2011
    Messages:
    79
    Likes Received:
    0
    Management Console:
    Edit Extension --> Other --> Outbound Caller ID
     
  3. soffcec

    Joined:
    Feb 5, 2013
    Messages:
    11
    Likes Received:
    0
    Already done that but not working.
     
  4. snowsam

    Joined:
    May 26, 2011
    Messages:
    79
    Likes Received:
    0
    Works for me. Must be either something in how your outbound provider is set up in 3CX or 3CX is sending the correct caller ID and your provider is ignoring the info and passing your main number as the only option. I would suggest you do a test call and study the event logs.
     
  5. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    519
    Likes Received:
    11
    Try with this...
     

    Attached Files:

  6. soffcec

    Joined:
    Feb 5, 2013
    Messages:
    11
    Likes Received:
    0
    Unfortunatly this is not working. I did send my provider email about they are ignoring this service. Will post new reply when I got answar.
     
  7. mixig

    mixig Active Member

    Joined:
    Dec 13, 2011
    Messages:
    519
    Likes Received:
    11
    Before you contact your ITSP, you can check which number are you sending to them, install wireshark and see what number is going to them, just to be sure that from your side everything is ok...
     
  8. soffcec

    Joined:
    Feb 5, 2013
    Messages:
    11
    Likes Received:
    0
    My provider tells me I need to add "302 redirect" to the Trunk, but I cannot find out how ?
     
  9. eagle2

    eagle2 Well-Known Member

    Joined:
    Apr 27, 2011
    Messages:
    1,085
    Likes Received:
    11
    302 redirect is another story, call deflection using '302 diversion header' is available in extension profiles for forwarding calls to outside party

    setting outgoing number is done in the way described above
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. craigreilly

    craigreilly Well-Known Member

    Joined:
    Feb 1, 2012
    Messages:
    2,956
    Likes Received:
    179
    What kind of phone lines you using?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.