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silent in phone ???

Discussion in '3CX Phone System - General' started by ngsolutions, Feb 16, 2007.

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  1. ngsolutions

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    Dec 28, 2006
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    when some one try call me, he didn't heir "bip" in phone, his phone is deaf. where is the problem?
     
  2. Anonymous

    Anonymous Guest

    Perhaps you should elaborate on that a little :).

    Party A = you
    Party B = some one

    Party A calls Party B it works ok ? You can have a dialogue.

    Party B calls Party A, party A can hear Party B but Party B cannot hear Party A? You can only have a one way conversation (the typical Mother In Law typy conversation, you can hear everything but cannot get a word in :))

    Few things can be wrong really, this scenario seems to pop up when NAT is involved and Firewalls. I had the same issue.

    Few things to look at:
    RTC
    Codecs

    But provide some more info on direction of call and call initiator (eg Party A ---> Party B etc).
     
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