Similar 3rd party app that performs the same task as VM notify?

Discussion in 'CRM / Helpdesk / App Integration' started by teldata1, Jun 26, 2017.

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  1. teldata1

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    Hi there

    I'm looking for a 3rd party application that can be integrated with 3CX and performs the exact same functions as the FreePBX VM notify add on. https://www.freepbx.org/vm-notify/
     
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  2. Andreas Paradisiotis

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    Hello teldata1

    3CX has similar and more extended functionality

    If you want to receive an email when you have a new voicemail go to managment console =>extensions double click on the extension and then select the voice mail tab. You will see a drop down with name "Email Options" and select the behavior that you want.

    upload_2017-6-27_16-10-28.png

    Also if you want to edit the mail template go to settings => Email select email templates tab and you will see a dropdown with name "Select template to edit" and select VoiceMail. Then you can do your modifications on the template

    upload_2017-6-27_16-12-50.png

    Thanks
     
  3. teldata1

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    Thanks for the reply. Yeah I'm well aware of that feature.. What I'm looking for is an add-on that does the following:

    A caller leaves a voice message in a group voicemail. The PBX then places a call a group of users cell phones in a random hunt sequence, when a user answers, the PBX notifies the user that there is one new voicemail. If the first user in the group doesn't answer then the phone system will try the next user and so on..
     
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  4. voiptoys

    voiptoys Active Member

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    Take a look at our 3CX On Call Manager. It will phone, email, and SMS Text people when a voicemail is recorded, and it has escalation up to 30 levels, and you can assign external agents for recurring schedules with our web calendar. www.VoIPTools.com
     
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  5. voiptoys

    voiptoys Active Member

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    You should also look at our 3CX Voicemail Manager for voicemail escalation when a voicemail has gone unheard longer than permitted, and group voicemail which propagates a voicemail to a group of users.
     
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