Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Simultaneous Calls calculator web tool

Discussion in 'Ideas' started by jeroendebruijn, Jan 16, 2018.

Simultaneous Calls calculator web tool 5 5 1votes
5/5, 1 vote

  1. jeroendebruijn

    Joined:
    Nov 9, 2015
    Messages:
    35
    Likes Received:
    18
    One of the hardest things still, for me is to calculate what number of Simultaneous calls i need for a new project.

    Although the rule of thumb (number of extensions decided by 2, or number of extensions decided by 4 often works, it does not always) especially when clients have very specific requirements.

    I would say it should be useful if you could have tool (webbased) or other that could rather help you with the calculation of the needed number of SC. or at least a web page clearly stating what each event usus in costs of simultaneous calls. I was unable to find a clear enough document on it.

    - internal calls
    - external calls
    - conference
    - ringgroups
    - queues
    - direct assistants
    - Transfer between IVR Blocks

    and there might be more specific situations with unusual SC counts, such as a web meeting or webrtc?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...