Simultaneous Mobile Ring Caller ID

Discussion in '3CX Phone System - General' started by belikecopper, Dec 20, 2016.

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  1. belikecopper

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    Assuming my SIP Trunk provider has disabled any callerID restrictions.

    I want to enable simultaneous ring, so if a call comes to my extension, my mobile rings as well. However i want the caller ID of the original caller, not my extension ID to show on my mobile.

    What are the settings i need to change on the SIP Trunk Outbound Parameters?
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    well the answer is not that simple given we dont know your provider.

    In general you must change in the Outbound Params some SIP filed to be 'OriginatorCallerID' instead of 'OutboundCallerID' but in many cases replacing all fields with this value will end up that you can not call out at all as the provider commonly like to find an authorisation somewhere in the SIP INVITE message (user or a number you really own)

    Request from the provider a documentation on how they handel such calls and change the values accordingly.
     
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