- Joined
- Feb 28, 2012
- Messages
- 5
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Hi
I have 2 SIP providers, one work great(wanatel) but the other not.
The call drops when I answer or phone out.
I have check the codec and routing, used the generic SIP(ours is not listed in South africa)
Ports are opened on firewall.
I can call extensions, local and remotely no problem.
The call just drop the moment the system answers (voice mail or 3cx phone on computer)
Any suggestions
Debug log sheet
21:43:59.312 [MS105000] C:6.1: No RTP packets were received:remoteAddr=196.3.177.10:49560,extAddr=196.210.227.249:9016,localAddr=196.210.227.249:9016
21:43:59.218 [MS105000] C:6.3: No RTP packets were received:remoteAddr=127.0.0.1:40612,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7014
21:43:57.921 [CM503008]: Call(6): Call is terminated
21:43:57.875 [CM503003]: Call(6): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:127.0.0.1:5080
21:43:57.750 [CM503007]: Call(6): Device joined: sip:[email protected]:40600;rinstance=eeda3e480607792f
21:43:57.750 [CM503007]: Call(6): Device joined: sip:[email protected]:5060
21:43:57.750 [MS210003] C:6.1:Answer provided. Connection(transcoding mode[unsecure]):196.210.227.249:9016(9017)
21:43:57.750 [MS210001] C:6.3:Answer received. RTP connection[unsecure]: 127.0.0.1:40612(40613)
21:43:57.750 Remote SDP is set for legC:6.3
21:43:57.750 [CM505001]: Ext.999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
21:43:57.750 [CM503002]: Call(6): Alerting sip:[email protected]:40600;rinstance=eeda3e480607792f
21:43:57.593 [CM503025]: Call(6): Calling Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=eeda3e480607792f]
21:43:57.593 [MS210002] C:6.3:Offer provided. Connection(transcoding mode): 127.0.0.1:7014(7015)
21:43:57.531 [CM503005]: Call(6): Forwarding: Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=eeda3e480607792f]
21:43:42.781 Currently active calls - 1: [6]
21:43:38.046 [CM505001]: Ext.109: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.20943.0] PBX contact: [sip:[email protected]:5060]
21:43:38.046 [CM503002]: Call(6): Alerting sip:[email protected]:64129;rinstance=a5a7d77202667525
21:43:37.515 [CM503025]: Call(6): Calling RingAll800:109Ext.109@[Dev:sip:[email protected]:64129;rinstance=a5a7d77202667525]
21:43:37.515 [MS210002] C:6.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7012(7013)
21:43:37.468 [CM503004]: Call(6): Route 1: RingAll800:109Ext.109@[Dev:sip:[email protected]:64129;rinstance=a5a7d77202667525]
21:43:37.468 [CM503010]: Making route(s) to <sip:[email protected]:5060>
21:43:37.468 [MS210000] C:6.1:Offer received. RTP connection: 196.3.177.10:49560(49561)
21:43:37.468 Remote SDP is set for legC:6.1
21:43:37.468 [CM505003]: Provider:[VOX SA Lyn 2] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Sippy] PBX contact: [sip:[email protected]:5060]
21:43:37.453 [CM503001]: Call(6): Incoming call from 27824178987@(Ln.10001@VOX SA Lyn 2) to <sip:[email protected]:5060>
21:43:37.156 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10001 forwards to DN:800
21:43:37.156 Looking for inbound target: called=27878026080; caller=27824178987
21:43:37.140 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=c998650c4c881c9d SIP/2.0
Via: SIP/2.0/UDP 196.3.177.10:5060;branch=z9hG4bKaj5rf1203gu0qv57d4r0.1
Max-Forwards: 68
Contact: "Anonymous"<sip:[email protected]:5060;transport=udp>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=SDdsr2301-lh7ypnjyqojfxli5.o
Call-ID: SDdsr2301-6469af98f3b9815d219c8781fadd6979-a848bn0
CSeq: 363 INVITE
Expires: 300
User-Agent: Sippy
P-Asserted-Identity: <sip:[email protected]>
Content-Length: 0
Remote-Party-ID: <sip:[email protected]>;party=calling
h323-conf-id: 970159198-2399998433-2470516905-90569676
cisco-GUID: 970159198-2399998433-2470516905-90569676
I have 2 SIP providers, one work great(wanatel) but the other not.
The call drops when I answer or phone out.
I have check the codec and routing, used the generic SIP(ours is not listed in South africa)
Ports are opened on firewall.
I can call extensions, local and remotely no problem.
The call just drop the moment the system answers (voice mail or 3cx phone on computer)
Any suggestions
Debug log sheet
21:43:59.312 [MS105000] C:6.1: No RTP packets were received:remoteAddr=196.3.177.10:49560,extAddr=196.210.227.249:9016,localAddr=196.210.227.249:9016
21:43:59.218 [MS105000] C:6.3: No RTP packets were received:remoteAddr=127.0.0.1:40612,extAddr=0.0.0.0:0,localAddr=127.0.0.1:7014
21:43:57.921 [CM503008]: Call(6): Call is terminated
21:43:57.875 [CM503003]: Call(6): Call to sip:[email protected]:5060 has failed; Cause: 487 Request Terminated; from IP:127.0.0.1:5080
21:43:57.750 [CM503007]: Call(6): Device joined: sip:[email protected]:40600;rinstance=eeda3e480607792f
21:43:57.750 [CM503007]: Call(6): Device joined: sip:[email protected]:5060
21:43:57.750 [MS210003] C:6.1:Answer provided. Connection(transcoding mode[unsecure]):196.210.227.249:9016(9017)
21:43:57.750 [MS210001] C:6.3:Answer received. RTP connection[unsecure]: 127.0.0.1:40612(40613)
21:43:57.750 Remote SDP is set for legC:6.3
21:43:57.750 [CM505001]: Ext.999: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:[email protected]:5060]
21:43:57.750 [CM503002]: Call(6): Alerting sip:[email protected]:40600;rinstance=eeda3e480607792f
21:43:57.593 [CM503025]: Call(6): Calling Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=eeda3e480607792f]
21:43:57.593 [MS210002] C:6.3:Offer provided. Connection(transcoding mode): 127.0.0.1:7014(7015)
21:43:57.531 [CM503005]: Call(6): Forwarding: Ext:Ext.999@[Dev:sip:[email protected]:40600;rinstance=eeda3e480607792f]
21:43:42.781 Currently active calls - 1: [6]
21:43:38.046 [CM505001]: Ext.109: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.20943.0] PBX contact: [sip:[email protected]:5060]
21:43:38.046 [CM503002]: Call(6): Alerting sip:[email protected]:64129;rinstance=a5a7d77202667525
21:43:37.515 [CM503025]: Call(6): Calling RingAll800:109Ext.109@[Dev:sip:[email protected]:64129;rinstance=a5a7d77202667525]
21:43:37.515 [MS210002] C:6.2:Offer provided. Connection(transcoding mode): 127.0.0.1:7012(7013)
21:43:37.468 [CM503004]: Call(6): Route 1: RingAll800:109Ext.109@[Dev:sip:[email protected]:64129;rinstance=a5a7d77202667525]
21:43:37.468 [CM503010]: Making route(s) to <sip:[email protected]:5060>
21:43:37.468 [MS210000] C:6.1:Offer received. RTP connection: 196.3.177.10:49560(49561)
21:43:37.468 Remote SDP is set for legC:6.1
21:43:37.468 [CM505003]: Provider:[VOX SA Lyn 2] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Sippy] PBX contact: [sip:[email protected]:5060]
21:43:37.453 [CM503001]: Call(6): Incoming call from 27824178987@(Ln.10001@VOX SA Lyn 2) to <sip:[email protected]:5060>
21:43:37.156 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10001 forwards to DN:800
21:43:37.156 Looking for inbound target: called=27878026080; caller=27824178987
21:43:37.140 [CM500002]: Info on incoming INVITE:
INVITE sip:[email protected]:5060;rinstance=c998650c4c881c9d SIP/2.0
Via: SIP/2.0/UDP 196.3.177.10:5060;branch=z9hG4bKaj5rf1203gu0qv57d4r0.1
Max-Forwards: 68
Contact: "Anonymous"<sip:[email protected]:5060;transport=udp>
To: <sip:[email protected]>
From: <sip:[email protected]>;tag=SDdsr2301-lh7ypnjyqojfxli5.o
Call-ID: SDdsr2301-6469af98f3b9815d219c8781fadd6979-a848bn0
CSeq: 363 INVITE
Expires: 300
User-Agent: Sippy
P-Asserted-Identity: <sip:[email protected]>
Content-Length: 0
Remote-Party-ID: <sip:[email protected]>;party=calling
h323-conf-id: 970159198-2399998433-2470516905-90569676
cisco-GUID: 970159198-2399998433-2470516905-90569676